Help Center

You may start the chat with use from the below poping up widget or call us directly from thier using our hd voip system installed for our customers satisfaction and support on our website.

📏 Sizing & Fit :

How do I find my perfect fit? Every garment at House of Kumud is crafted with precision. Please refer to our Size Guide located on each product page. We recommend measuring yourself over your undergarments for the most accurate fit.

Do you offer customisations? Currently, we offer standard sizes ranging from XS to 2XL. If you require specific alterations, please reach out to us, and we will do our best to accommodate your request based on the design’s feasibility.

🚚 Shipping & Delivery :

Where do you ship? We ship across India .

What are the delivery timelines? * Domestic (India): 10-15 business days.

How can I track my order? Once your order is dispatched, you will receive a tracking link via SMS or email to monitor your package in real-time.

🔄 Exchanges

✨ Exchange can also be processed by reaching us on our mail id: support@houseofkumud.in 🌸

What is your Exchange policy? We want you to love your House of Kumud ensemble. If you aren’t satisfied, you can request exchange within 48 hours of delivery, provided the tags are intact and the garment is unworn.

How do I initiate a exchange? Visit your order page in your my account and beside your order once delivered you will get to see a exchange button you do the exchange process from there.

Note: Sale items and custom-made outfits are generally not eligible for some of the policies.

go to MY account for refund